Refund Policy

Last Updated: September 2025

At Simply Algos LLC (“Simply Algos”), we aim to provide a fair and transparent refund policy that protects both our customers and our business. This policy explains when and how refunds are issued for purchases made through our website (https://www.simplyalgos.com).

Simply Algos provides software tools and content exclusively for educational and informational purposes only. We are not a trading platform, brokerage, or financial advisor. Simply Algos does not provide investment, legal, tax, or financial advice, and we do not collect or access user brokerage account data.

1. Subscription Purchases

Simply Algos provides subscription-based access to our software tools and services. By purchasing a subscription, you agree to the terms of this Refund Policy.

2. Refunds for New Customers

We offer a 14-day money-back guarantee on the first subscription payment for new customers.
Refund requests must be submitted within 14 days of the initial payment date.
To request a refund, contact us at hello@simplyalgos.com with your order details.

3. Renewals

Subscriptions renew automatically at the end of each billing cycle (monthly or annually, depending on your plan).
Refunds for annual renewals may be requested within 7 days of the renewal charge.
Refunds are not available for monthly renewals or after the 7 days renewal window.
Customers are responsible for managing their subscriptions and cancellations via their account dashboard before the renewal date.

4. Processing Refunds

Approved refunds will be issued to the original payment method used for the purchase.
Refunds typically take 3–14 business days to appear in your account, depending on your bank or card issuer.
We cannot process refunds to alternative payment methods.

5. Exceptions

Refunds are not available in the following cases:

Requests submitted outside the 14-day new customer window or 7-days renewal window.
Accounts found in violation of our Terms & Conditions.
Failure to cancel a subscription before the renewal date.

6. Duplicate Payments

If you were charged more than once for the same service, you are eligible for a full refund of the duplicate transaction. Please provide:

Proof of duplicate transaction (screenshot, receipt, or transaction ID)
Date of the duplicate charge
Your contact information

We'll validate and process the refund promptly.

7. Cancellation Policy

You may cancel your Simply Algos subscription at any time through your account dashboard or by contacting us at hello@simplyalgos.com

Cancellation takes effect at the end of your current billing cycle (monthly or annual).
You will continue to have access to the Services until your billing period ends.
No further payments will be charged after cancellation.

8. Contact Us

If you have any questions about this Refund Policy, please contact us:

Simply Algos LLC
5830 E 2ND ST, STE 7000 #27658
Casper, WY 82609, USA
Email: hello@simplyalgos.com